We do our best to answer all emails from every single customer even during weekends and vacations In some situation, your emails may be answered already, but the anti-spam system of your ISP may reject our replies without knowing. please add our email to your address book. ro-sales@purewaterclub.com And if you cannot get answered within 1-2 business days, please try to contact us again and send email to david@purewaterclub.com If you are a returning customer, please let us know your order number and order detail for our prompt service. Otherwise, we may have to ask you again and may take up 1 to 3 business days. thank you Got any questions? Click Here for more information
